Two-person home delivery specialist ArrowXL is continuing its drive into the retail sector having landed a contract with UK Radiators which will see it deliver the company’s radiators to customers across the UK.
Under the terms of the deal, ArrowXL will be responsible for the efficient and timely delivery of approximately 30,000 radiators a year. This will include ArrowXL running dedicated trailers between sites using bespoke cages for directional sortation into their network, which the company said will significantly reduce manual handling and increase operational efficiencies.
UK Radiators said it chose to work with ArrowXL because of the company’s extensive retail experience in delivering large items. Customers will benefit from the flexibility to choose a delivery date according to their preference.
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Rob Nezard, UK Radiators managing director, said: “Since the mobilisation of the ArrowXL contract we have seen a significant upturn in service and communication. We had been let down by our previous provider and were looking for a company who shared our ethos for great customer service.
“Arrow’s commitment to innovation, customer satisfaction, and sustainability sets it apart in the industry and we are looking forward to working with them to provide our customers with a premier delivery service.”
Craig Kavanagh, ArrowXL sales director, added: “We are thrilled to have been selected as the trusted delivery partner for UK Radiators. Both teams have worked extremely hard to rapidly mobilise operations, which was live within five days of agreeing commercials.
“Our focus on quality, excellent customer service and flexibility means we are well placed to support UK Radiators with their continued growth. We look forward to a successful partnership.”